How are Nokona gloves different from other gloves?
Nokona gloves are unique, having been handcrafted in the United States since 1934 and made with a wide range of specialized leathers. Unlike most other companies who started producing offshore fifty years ago, Nokona gloves are still produced in the very same town in Texas by Americans who carefully cut, stamp, stitch, lace, and embroider each glove by hand. Unlike many overseas facilities that use mass-production techniques to create "cookie-cutter" products that are exactly the same, no two Nokona gloves are identical. Each has its own unique identity and feel, based on the careful selection of leather per part and its hand-crafted construction. Nokona puts classic American workmanship into every glove, using special techniques developed over the past 77 years.
How should I break in my Nokona?
When you purchase a Nokona, you have selected the best glove made. Nokona's select glove leathers are easy to break in, but may still take time. When getting your glove ready, we suggest that you play catch and break in your glove or mitt naturally. This will allow your glove to form a natural pocket around your hand. You may be familiar with different methods and "quick fixes" to shortcut the break-in period. Unfortunately, we have seen the sad results of many of these over the past 75-plus years. You may also use Nokona Leather Treatment (NLT), our classic glove conditioner, to help with the break-in.
How should I care for my Nokona?
Nokona gloves and mitts are made from leather that is tanned to our specifications, and are pre-oiled. Proper care will provide you longer use. We recommend using Nokona Leather Treatment (NLT) - and have for over 50 years. We swear by it - we’ve seen the results of many touted oils, but none work as well as our formula.
NLT is best applied by rubbing it into the leather with your bare hands. Work it into every area, including the laces and inside the glove where cracking takes place. Unlike liquefied oils, NLT will not soak through to the padding.
You can also clean your glove with a clean wiping cloth and NLT. Rub the surface vigorously, and the NLT will actually cause the dirt within the grain to rise up to the top where it will be picked up by the cloth.
Just as you would treat your skin when it is dry, retreat your glove as needed. To find a dealer near you who carries NLT, visit our Retail Locator.
Does Nokona do service work on gloves?
Yes, we perform full service work on your Nokona gloves. Nokona owners love to take care of their gloves – we can re-lace your Nokona, or completely rebuild your glove. We know gloves are a very sentimental treasure, and we can help you hold on to your sports memories. For more information, contact us at 1-800-433-0957 or repairs@nokona.com. To see a list of services and charges, CLICK HERE.
Why are Nokona gloves spelled with a "K", when they are made in Nocona, Texas, spelled with a "C"?
While trying to trademark the name Nocona in the early 1930s, the company was told that the name of a city could not be trademarked. So, with a simple change to a "K", the brand became Nokona.
Does Nokona give factory tours?
Yes, we take great pride in showing how we craft the last American ball glove. Tours are offered on Mondays and Fridays at 10:00 a.m. or 1:30 p.m., and generally last one hour. Admission is $5.00 per adult and Free for students with ID. Note that the Admission price is refundable for merchandise purchased in our Factory Store. Groups may want to contact us at 1-800-433-0957 or tours@nokona.com to schedule a tour or learn about group pricing.
Where can I buy Nokona products?
Nokona Gloves are available at retailers across the U.S., Canada, and internationally. To locate a dealer near you, visit our Retail Locator.
Do you ship internationally?
Yes, Nokona ships worldwide. Shipping rates are calculated in real time, based on current FedEx rates and the type of service selected. Note that customers are responsible for any duties and taxes on international orders.
What is your Warranty and Return Policy?
We stand behind our products. Nokona ball gloves and mitts are fully guaranteed for One Year against defective workmanship and material when used for the purpose intended under normal conditions, and provided it receives proper care. This guarantee does not cover damage resulting from misuse. To request a return, please contact us at info@nokona.com or call us at 1-800-433-0957. You will be given a Return Authorization Number, and instructions on how to return your product to us. You will be required to provide a Proof of Purchase from the last 12 months. Upon receipt of the product, we will inspect it and determine whether repair or replacement is appropriate. We will do our best to ensure you are satisfied!
How can I submit a new product idea to Nokona?
If you have an idea that you would like to send to us, please read our Submission Policy. Then, you will get to our submission area where you can describe your idea and e-mail a drawing.
